Author: Robb Bush
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HFS: $1.5 trillion Services-as-Software market takes off—three swimlanes emerge
A new wave of platforms is bypassing traditional service delivery to deliver real-time, adaptive business outcomes. These offerings are AI-native, cloud-first, and designed for autonomous decision-making, continuous optimization, and contextual recommendations. These platforms bypass legacy service models altogether. They deliver autonomous decision-making, continuous optimization, and cross-industry collaboration. By doing so, they are shifting the buying…
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i5’s Austin Tech-Story
They say Austin’s lost its mojo. 🤷♂️ That the dream dried up, the unicorns rode off, and the sizzle turned into sweat. But some of us were born here, and we know better. I came into this world with a UT shirt on (my dad played 🏀 for the Longhorns). Austin’s in my bones. I’ve…
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i5 Value Propositions
Below are results from internal benchmarking and scenario-based validation. INDUSTRY 5 offers more than theoretical innovation. i5 can deliver transformative operational performance. RESPONSIVENESS: Time and effort savings in reacting to unexpected disruptions Traditional systems rely on human intervention and batch updates, delaying response. i5 enables autonomous, real-time reaction, reducing exposure and improving fulfillment. Traditional ERP…
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McKinsey: The future of work is agentic
The digital workforce is happening. Here’s what it may look like when humans are working side by side with AI agents—and how to prepare now for this surprisingly near-term eventuality. https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/the-future-of-work-is-agentic
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i5’s Live Orchestration Architecture
A Comparative and Architectural Deep Dive into i5’s Agentic Design Introduction: The New Requirements of Enterprise Coordination For decades, enterprise systems were built on the assumption that planning precedes execution—and that if the plan is good enough, execution will follow. This assumption shaped an entire category of platforms: ERPs, APS tools, and SCM suites that…
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Orchestration, Not Automation: The Rise of the Agentic Enterprise
Full credit to Phil Fersht and the entire team at HFS Research for putting real language to a seismic shift already underway in enterprise technology. Their latest POV—The Agentic AI Era Has Arrived—doesn’t just capture a trend. It marks a turning point. We’re moving beyond layers of dashboards, rule engines, and bolt-on’s. The new model?…
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Forbes: How The Rise Of AI Agents Can Revolutionize The Supply Chain And Other Industries
Explores how AI agents take automation a step further by making independent decisions based on real-time data. https://www.forbes.com/councils/forbestechcouncil/2025/05/21/how-the-rise-of-ai-agents-can-revolutionize-the-supply-chain-and-other-industries
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i5’s Agentic Architecture
What is Agentic Architecture? Agentic architecture is a modular, decentralized design paradigm where software is composed of autonomous, intelligent agents—each capable of performing discrete functions, making decisions, and interacting with other agents. In INDUSTRY 5, these agents function much like specialized digital employees, each: This architecture transforms the software system from a rigid process executor…
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Capgemini: Agentic supply chains
Explores how task-specific agents can enable modular, adaptive supply chains and unlock human-AI collaboration. https://www.capgemini.com/gb-en/insights/research-library/agentic-supply-chains-dawn-of-a-new-transformative-era/
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HFS: the Supply Chain Singularity framework
The Supply Chain Singularity framework reconceptualizes the supply chain as ‘one intelligent system’ that converges three core elements: intelligence, integration, and autonomy For chief supply chain officers, the decision at hand is whether to continue squeezing efficiency from a model creaking under the weight of global upheaval or embrace a new model built for resilience,…