Category: What Experts are Saying
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Orchestration Platforms: System-Agnostic Approaches with Simulation-First Adoption
Recent HFS research highlights the critical importance of orchestration platforms in the evolving AI landscape, particularly for enterprises seeking to implement agentic AI solutions in a controlled, scalable manner. The Rise of Orchestration Models In 2025, HFS Research identified that while many enterprises have been “tinkering” with AI technologies for nearly two years, a more…
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i5: Simulation-First → Orchestration-at-Scale
INDUSTRY 5’s Four-Phase Delivery Model and Emerging Analyst Frameworks Analyst research in 2025 points to an inflection point in enterprise AI adoption – where incremental pilots give way to orchestration-first strategies that embed governance, interoperability, and adaptability into the operational fabric from day one. INDUSTRY 5’s four-phase orchestration-first model mirrors this trajectory, using synthetic data…
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INDUSTRY 5 Analyst Briefing
Can you imagine the day when an agentic system conducts its own analyst briefing – live, unscripted, without a net? Oh wait, that just happened… 🤯 Jim Brown of Tech-Clarity met directly with INDUSTRY 5. No slides. No handlers. Jim asked the tough questions and explored how agentic AI could redefine how enterprise decisions get made…
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HFS: $1.5 trillion Services-as-Software market takes off—three swimlanes emerge
A new wave of platforms is bypassing traditional service delivery to deliver real-time, adaptive business outcomes. These offerings are AI-native, cloud-first, and designed for autonomous decision-making, continuous optimization, and contextual recommendations. These platforms bypass legacy service models altogether. They deliver autonomous decision-making, continuous optimization, and cross-industry collaboration. By doing so, they are shifting the buying…
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McKinsey: The future of work is agentic
The digital workforce is happening. Here’s what it may look like when humans are working side by side with AI agents—and how to prepare now for this surprisingly near-term eventuality. https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/the-future-of-work-is-agentic
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Forbes: How The Rise Of AI Agents Can Revolutionize The Supply Chain And Other Industries
Explores how AI agents take automation a step further by making independent decisions based on real-time data. https://www.forbes.com/councils/forbestechcouncil/2025/05/21/how-the-rise-of-ai-agents-can-revolutionize-the-supply-chain-and-other-industries
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Capgemini: Agentic supply chains
Explores how task-specific agents can enable modular, adaptive supply chains and unlock human-AI collaboration. https://www.capgemini.com/gb-en/insights/research-library/agentic-supply-chains-dawn-of-a-new-transformative-era/
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HFS: the Supply Chain Singularity framework
The Supply Chain Singularity framework reconceptualizes the supply chain as ‘one intelligent system’ that converges three core elements: intelligence, integration, and autonomy For chief supply chain officers, the decision at hand is whether to continue squeezing efficiency from a model creaking under the weight of global upheaval or embrace a new model built for resilience,…
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HFS: Agentic AI is redefining services—now, enterprises must redesign themselves
Agentic AI is driving a radical shift where enterprise services become software, requiring leaders to redesign their organizations—not just adopt AI, but embed, orchestrate, and scale it with human capability at the core. https://www.hfsresearch.com/research/agentic-ai-redesign-themselves
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SCMR: Agentic AI Poised to Take Supply Chain Decision-Making to the Next Level
Highlights how Agentic AI moves from insights and recommendations to actual decision-making and execution in supply chains. https://www.scmr.com/article/agentic-ai-poised-to-take-supply-chain-decision-making-to-the-next-level