Category: What Experts are Saying
Showing 1–20 of 23
When Supply Chains Become Autonomous (HBR)
Generative AI models, particularly those with advanced reasoning capabilities, can autonomously manage supply chains, outperforming human teams in simulations like the MIT Beer Distribution Game. These models can learn, adapt, and make cross-functional decisions with minimal human oversight, reducing supply chain costs by up to 67%. Key factors for success include selecting capable models, implementing…
McKinsey: The agentic organization – the next paradigm
AI is bringing the largest organizational paradigm shift since the industrial and digital revolutions. This new paradigm unites humans and AI agents—both virtual and physical—to work side by side at scale at near-zero marginal cost. We call it the agentic organization. https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/the-agentic-organization-contours-of-the-next-paradigm-for-the-ai-era
Orchestration Platforms: System-Agnostic Approaches with Simulation-First Adoption
Recent HFS research highlights the critical importance of orchestration platforms in the evolving AI landscape, particularly for enterprises seeking to implement agentic AI solutions in a controlled, scalable manner. The Rise of Orchestration Models In 2025, HFS Research identified that while many enterprises have been “tinkering” with AI technologies for nearly two years, a more…
i5: Simulation-First → Orchestration-at-Scale
INDUSTRY 5’s Four-Phase Delivery Model and Emerging Analyst Frameworks Analyst research in 2025 points to an inflection point in enterprise AI adoption – where incremental pilots give way to orchestration-first strategies that embed governance, interoperability, and adaptability into the operational fabric from day one. INDUSTRY 5’s four-phase orchestration-first model mirrors this trajectory, using synthetic data…
INDUSTRY 5 Analyst Briefing
Can you imagine the day when an agentic system conducts its own analyst briefing – live, unscripted, without a net? Oh wait, that just happened… 🤯 Jim Brown of Tech-Clarity met directly with INDUSTRY 5. No slides. No handlers. Jim asked the tough questions and explored how agentic AI could redefine how enterprise decisions get made…
HFS: $1.5 trillion Services-as-Software market takes off—three swimlanes emerge
A new wave of platforms is bypassing traditional service delivery to deliver real-time, adaptive business outcomes. These offerings are AI-native, cloud-first, and designed for autonomous decision-making, continuous optimization, and contextual recommendations. These platforms bypass legacy service models altogether. They deliver autonomous decision-making, continuous optimization, and cross-industry collaboration. By doing so, they are shifting the buying…
McKinsey: The future of work is agentic
The digital workforce is happening. Here’s what it may look like when humans are working side by side with AI agents—and how to prepare now for this surprisingly near-term eventuality. https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/the-future-of-work-is-agentic
Forbes: How The Rise Of AI Agents Can Revolutionize The Supply Chain And Other Industries
Explores how AI agents take automation a step further by making independent decisions based on real-time data. https://www.forbes.com/councils/forbestechcouncil/2025/05/21/how-the-rise-of-ai-agents-can-revolutionize-the-supply-chain-and-other-industries
Capgemini: Agentic supply chains
Explores how task-specific agents can enable modular, adaptive supply chains and unlock human-AI collaboration. https://www.capgemini.com/gb-en/insights/research-library/agentic-supply-chains-dawn-of-a-new-transformative-era/
HFS: the Supply Chain Singularity framework
The Supply Chain Singularity framework reconceptualizes the supply chain as ‘one intelligent system’ that converges three core elements: intelligence, integration, and autonomy For chief supply chain officers, the decision at hand is whether to continue squeezing efficiency from a model creaking under the weight of global upheaval or embrace a new model built for resilience,…
HFS: Agentic AI is redefining services—now, enterprises must redesign themselves
Agentic AI is driving a radical shift where enterprise services become software, requiring leaders to redesign their organizations—not just adopt AI, but embed, orchestrate, and scale it with human capability at the core. https://www.hfsresearch.com/research/agentic-ai-redesign-themselves
SCMR: Agentic AI Poised to Take Supply Chain Decision-Making to the Next Level
Highlights how Agentic AI moves from insights and recommendations to actual decision-making and execution in supply chains. https://www.scmr.com/article/agentic-ai-poised-to-take-supply-chain-decision-making-to-the-next-level
EY: How to transform global supply chain operations with agentic AI
Outlines how Agentic AI enhances supply chain operations through autonomous execution and real-time adjustments, leading to increased efficiency and resilience. https://www.ey.com/en_us/insights/supply-chain/revolutionizing-global-supply-chains-with-agentic-ai
IBM: Scaling supply chain resilience: Agentic AI for autonomous operations
iscusses how cloud-based agentic AI operating models for supply chains enable automation, boost efficiency, and accelerate innovation. https://www.ibm.com/thought-leadership/institute-business-value/en-us/report/supply-chain-ai-automation-oracle
Forrester: Agentic AI Is The Next Competitive Frontier
In the ever-evolving landscape of artificial intelligence, businesses are moving beyond traditional AI agents toward something far more transformative: agentic AI. https://www.forrester.com/blogs/agentic-ai-is-the-next-competitive-frontier/
MIT SMR: The Great Power Shift: How Intelligent Choice Architectures Rewrite Decision Rights
Highlights how Agentic AI transforms decision-making processes by enabling systems to evaluate business needs, set goals, and execute actions autonomously. https://sloanreview.mit.edu/article/the-great-power-shift-how-intelligent-choice-architectures-rewrite-decision-rights
BCG: AI Agents
From automating repetitive tasks to revolutionizing complex workflows, AI agents are redefining productivity and innovation for the businesses of tomorrow. Imagine a teammate that works tirelessly, learns continuously, and adapts to your needs. That’s the promise of AI agents. With the ability to observe, plan, and act autonomously, AI agents open a new chapter of…
ARC: Unlocking Supply Chain Potential with AI Agents and Multi-Agent Workflows
AI Agents, capable of planning, executing workflows, and integrating with external systems, are revolutionizing supply chain management. Multi-agent systems, where multiple AI Agents collaborate, enable complex workflow orchestration, enhanced productivity, and improved accuracy. Supply chain vendors, with their existing knowledge graphs and domain expertise, are well-positioned to accelerate the adoption of AI Agents and drive…
ARC: The AI Wars: Battlefronts, Breakthroughs, and the New Era of the Industrial AI (R)Evolution
The AI landscape is characterized by intense competition across various battlefronts, including datacenter hardware, edge hardware, and general-purpose AI software platforms. Companies like Nvidia, AMD, Intel, AWS, Google, and Microsoft are vying for dominance by developing powerful hardware, optimizing AI models, and expanding comprehensive software platforms. These advancements aim to make AI more accessible, efficient,…
HAI: Predictions for AI in 2025: Collaborative Agents, AI Skepticism, and New Risks
What transformative shifts in AI can we expect in 2025? According to leading experts from Stanford Institute for Human-Centered AI, one major trend is the rise of collaborative AI systems where multiple specialized agents work together, with humans providing high-level guidance. These setups envision AI teams tackling complex problems in health, education, and finance. Other…