Tag: Services-as-Software
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Orchestration Platforms: System-Agnostic Approaches with Simulation-First Adoption
Recent HFS research highlights the critical importance of orchestration platforms in the evolving AI landscape, particularly for enterprises seeking to implement agentic AI solutions in a controlled, scalable manner. The Rise of Orchestration Models In 2025, HFS Research identified that while many enterprises have been “tinkering” with AI technologies for nearly two years, a more…
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i5: Simulation-First → Orchestration-at-Scale
INDUSTRY 5’s Four-Phase Delivery Model and Emerging Analyst Frameworks Analyst research in 2025 points to an inflection point in enterprise AI adoption – where incremental pilots give way to orchestration-first strategies that embed governance, interoperability, and adaptability into the operational fabric from day one. INDUSTRY 5’s four-phase orchestration-first model mirrors this trajectory, using synthetic data…
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HFS: $1.5 trillion Services-as-Software market takes off—three swimlanes emerge
A new wave of platforms is bypassing traditional service delivery to deliver real-time, adaptive business outcomes. These offerings are AI-native, cloud-first, and designed for autonomous decision-making, continuous optimization, and contextual recommendations. These platforms bypass legacy service models altogether. They deliver autonomous decision-making, continuous optimization, and cross-industry collaboration. By doing so, they are shifting the buying…
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i5 Value Propositions
Below are results from internal benchmarking and scenario-based validation. INDUSTRY 5 offers more than theoretical innovation. i5 can deliver transformative operational performance. RESPONSIVENESS: Time and effort savings in reacting to unexpected disruptions Traditional systems rely on human intervention and batch updates, delaying response. i5 enables autonomous, real-time reaction, reducing exposure and improving fulfillment. Traditional ERP…
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HFS: Agentic AI is redefining services—now, enterprises must redesign themselves
Agentic AI is driving a radical shift where enterprise services become software, requiring leaders to redesign their organizations—not just adopt AI, but embed, orchestrate, and scale it with human capability at the core. https://www.hfsresearch.com/research/agentic-ai-redesign-themselves
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Foundation Capital: A System of Agents brings Service-as-Software to life
The article discusses how builders can tap into the 4.6 trillion opportunity as AI transforms software from tool to worker. The shift represents a technical evolution and also a reimagining of software programs: what was once a tool for guiding human services is now the service provider. The market opportunity in this transformation is enormous—4.6…